Privacy Policy – PackSmith Gear: Your Privacy, Our Priority

At PackSmith Gear, we value your trust and are committed to protecting your personal information while delivering premium-quality travel and lifestyle gear. This Privacy Policy outlines how we collect, use, and safeguard your information when you shop with us.

Powered by Shopify: Your Data in Trusted Hands

PackSmith Gear operates proudly on Shopify Inc., a leading e-commerce platform that enables us to provide a smooth and secure shopping experience. Your personal data is securely stored within Shopify’s databases, safeguarded by advanced encryption and industry-grade firewalls.

We chose Shopify for its world-class commitment to security and data protection — so you can shop with confidence knowing your information is in safe hands.

Secure Payments: Your Financial Data Protected

Encryption and Compliance

When you make a purchase on PackSmith Gear, all payment transactions are encrypted through Shopify’s Payment Card Industry Data Security Standard (PCI-DSS) compliance system.
This ensures that your credit card and payment details remain private and secure at all times.

The PCI Security Standards Council (comprising Visa, MasterCard, American Express, and Discover) maintains these standards to ensure that every transaction meets the highest levels of data protection and security.

Transaction Data Storage and Deletion

Your payment details and transaction information are retained only as long as necessary to complete your purchase. Once your transaction is finalized, all sensitive payment data is securely deleted.

At PackSmith Gear, we follow strict data-handling protocols to ensure your information is never misused or exposed.

Information We Collect

We may collect basic details such as:

• Name, email address, phone number, and shipping address
• Payment information (processed securely by Shopify)
• Order and purchase history
• Any messages or inquiries you send to our support team

This information helps us fulfill your orders, provide excellent customer support, and improve your overall experience with PackSmith Gear.

Third-Party Services

Some third-party providers (like Shopify and shipping carriers) may collect, use, and disclose your information to the extent necessary for their services.
We recommend reviewing Shopify’s Privacy Policy to better understand how your data is managed by our e-commerce partner.

Your Privacy, Our Commitment

At PackSmith Gear, your privacy is at the heart of everything we do.
We never sell, trade, or misuse your information. When you shop with us, you’re not just purchasing premium bags — you’re trusting a brand built on transparency, integrity, and care.

If you have any questions or concerns regarding your data or privacy, please reach out to us at:
support@packsmithgear.com

Shop Smart. Travel Confidently. Pack with PackSmith.